Case Studies

We are proud to be defined by the company we keep.

Read about how we’ve helped our clients develop their brand strategies and improve and align their customer and employee experience by clicking on any of the case studies below.

Zavicefta

Ensuring appropriate use and communication of AztraZeneca's new antibiotic

Quorn

Helping Quorn to become a more consumer focussed, innovation led company

Merlin Entertainments

Brand Training 'The Merlin Way'

Grunenthal

Adopting a new customer insight led approach throughout Grunenthal

David Lloyd

Transforming David Lloyd’s Customer Experience

MAG

A world class continuous improvement training programme for MAG

LTA

Developing a vision and strategy for the LTA

Slug & Lettuce

Defining the Slug & Lettuce customer journey and aligning the customer experience to the brand

iQ

Creating an irresistible student experience for iQ