Our clients

What does a consumer market research agency do?

Voted one of the FT’s leading UK management consultancies, we have a multi-functional, hugely experienced research department skilled in both quantitative and qualitative techniques.

Our research services help you reach your target audience, using the most appropriate research methodologies to do so. We do this by:

  • Understanding your objectives
  • Designing a research methodology that best meets those objectives
  • Advising on the best people to interview and the sample size required
  • Conducting research regionally, nationally and globally using a combination of qualitative and quantitative techniques
  • Conducting in-depth analysis of the results, understanding the key trends and insights
  • Providing a strategic report on the findings, focused on actionable insights that result in business improvement

We help companies with:

  • Brand health analysis
  • Product and concept testing and development
  • Advertising effectiveness testing
  • Customer experience and customer satisfaction
  • Employee experience and employee satisfaction
  • Expansion planning
  • Brand asset testing
  • Brand tracking
  • Audience segmentation

What sets us apart from other consumer market research firms?

Our actionable insights

Unlike other research firms that provide clients with a bunch of data, we provide actionable insights and strategic recommendations that help solve business problems.

Our approach

We are a team of market research specialists and we involve multiple people on any one project which prevents personal bias and ensures a robust and incredibly thorough approach.

Our adaptability

We have the ability to use a wide range of research methodologies, meaning we always adopt a bespoke approach to each client brief.

Our happy clients

We have delivered research projects for some of the UK’s most loved companies including LEGOLAND, Scotch Malt Whisky Society and the Jockey Club. Why not join them?

Our Brand Alignment Monitor

As a brand tracking agency, we have developed a market-leading Brand Alignment Monitor™ (BAM) that tracks brand performance. It measures three samples – customers, colleagues and competitors’ customers – and tells companies whether they’re delivering on their brand promise, where their brand is really coming to life in the customer experience, and which areas need more focus.

It’s a brand tracker, customer experience audit and employee engagement survey all in one. And there’s nothing else like it in the market.

“I want to see practical understanding of our brands, practical understanding of the issues we are trying to address and really I think that is the Brand Vista approach… It is a very convivial, inclusive way of working, they get under the skin of our business, our people and the way we feel. There is no bulls#*t, jargon or stupid management theory; it is practical, down to earth and it gets to the core of what we are trying to do, cutting away all the rubbish.”

Nick Varney, former CEO Merlin Entertainments

Want to talk about your next project?

We’d love to chat