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  • View all Welcome to our Food for Thought page where you can read our latest blogs, insight features, and see what’s inspiring our team
  • Top thoughts Read our top thought posts for more detailed views on Customer Experience Alignment
  • Customer Experience Reviews See our reviews for the good, the bad and the ugly of the customer experiences we have tried and tested
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Amy

Amy is our Head of Research, with a fascination in understanding human behaviour. Coming from a background in consumer and social research, Amy loves to immerse herself into the world of the consumer, using a variety of research methodologies, to provide clients with rich strategic insights. 
Find out more about Amy

Recent Posts

Blog

Are you our new Research Assistant?

Posted 07.03.22
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Customer Experience Review

The Midland spa – a far cry from ‘uninterrupted relaxation’

Posted 15.12.21
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Blog

Are you our new quantitative researcher?

Posted 10.12.21
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Blog

From Zero to hero – Brand Vista’s journey with online focus groups

Posted 09.12.20
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Blog

The Show Must Go On: The Move to Online Focus Groups

Posted 11.03.20
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Customer Experience Review

Camera Obscura: an imperfect illusion

Posted 05.03.20
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Blog
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UX: The importance of an informative website

Posted 04.12.19
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Customer Experience Review
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London Zoo night, an experience

Posted 23.08.19
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Customer Experience Review
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Clicks and Mortar: a missed opportunity

Posted 04.06.19
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