Joe

Joe’s background is in manufacturing where he ran and oversaw numerous improvement projects bringing benefits to both internal and external customers. As a CI consultant he has expanded his field of work to numerous other sectors including retail, finance and logistics. Joe firmly believes that regardless of the industry looking to make improvements, quality data collection and analysis is key. 
Find out more about Joe

Recent Posts

Customer Experience Review

Allerton Hall - it's great to see you again!

Posted 13.07.20
Customer Experience Review

HSBC : Bringing the brand to life through tech

Posted 21.04.20
Customer Experience Review
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Club Wembley: Prawn Sandwich anyone?

Posted 12.12.19
Blog
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Hilton are listening to their customers... Kind of!

Posted 11.10.19
Blog

How Shop Direct’s people propelled the brand’s customer service to the next level

Posted 26.05.17
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Registered office: 56 Princess Street (3rd floor), Manchester, M1 6HS

 

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