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  • View all Welcome to our Food for Thought page where you can read our latest blogs, insight features, and see what’s inspiring our team
  • Top thoughts Read our top thought posts for more detailed views on Customer Experience Alignment
  • Customer Experience Reviews See our reviews for the good, the bad and the ugly of the customer experiences we have tried and tested
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Lois

Lois is a CX Strategist with a background in research and the world of employer branding. She enjoys the range of challenges that working agency side brings, alongside being able to use a wide variety of research methodologies. 
Find out more about Lois

Recent Posts

Customer Experience Review

Escape to Freight Island: socially distanced heaven

Posted 21.09.20
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Blog

Every little helps when we most need it

Posted 30.03.20
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Blog
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Zara: self check-out, not always more convenient

Posted 06.02.20
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Customer Experience Review
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Portmeirion: A little bit lost

Posted 08.10.19
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GINspirational

Posted 09.07.19
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Customer Experience Review
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Uniqlo: Tokyo heads up North

Posted 11.06.19
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