Lois

Lois is a CX Strategist with a background in research and the world of employer branding. She enjoys the range of challenges that working agency side brings, alongside being able to use a wide variety of research methodologies. 
Find out more about Lois

Recent Posts

Customer Experience Review

Camden Brewery Tour: Tanks of Brand Personality

Posted 29.11.21
Blog

Changes in consumer expectations and behaviour

Posted 05.07.21
Blog

Rise of the Staycation: there’s no place like home

Posted 24.03.21
Customer Experience Review

Escape to Freight Island: socially distanced heaven

Posted 21.09.20
Blog

Every little helps when we most need it

Posted 30.03.20
Blog
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Zara: self check-out, not always more convenient

Posted 06.02.20
Customer Experience Review
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Portmeirion: A little bit lost

Posted 08.10.19
Blog
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GINspirational

Posted 09.07.19
Customer Experience Review
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Uniqlo: Tokyo heads up North

Posted 11.06.19
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