If brands that don’t keep their promises drive you mad, and you’re bursting with ideas of how to help them to develop a truly inspirational customer experience, then read on and get in touch if you’d like to join the Brand Vista team…
Brand Vista is looking for a talented, enthusiastic individual with an interest in brands to provide support to our team of Researchers, Aligners and Directors. With never a dull moment, the position will encompass office management, data management, logistics, planning, research and write-ups – there is also some scope for creative thinking and doing, if this is something you are interested in.
There are 5 main areas to the role:
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Project Planning and Logistics – Making sure that all elements of a project run smoothly. Being one step ahead and foreseeing things that need to be done, from booking meeting rooms to planning international research projects.
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Office-Based Support – Supporting Aligners and fellow Execs with general office tasks such as taking minutes in meetings, photocopying, laminating, binding, printing and preparing stimulus packs for workshops and focus groups. Ensuring the office runs smoothly by ordering groceries (like drinks and snacks), keeping the stationary cupboard stocked, ensuring everything is tidy and managing the credit card statements, phone contracts and subscriptions.
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Research – Carrying out desk research into industries and companies to provide some background information for projects and pitches. Occasionally listening to and typing up research tapes from the focus groups and interviews we do. Helping to analyse and interpret information.
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Creative Work and Write-ups – gathering and creating stimulus for workshops and focus groups, writing up consolidations and creating beautiful presentations on PowerPoint. Thinking about projects and tasks with a fresh perspective and looking to go beyond the obvious.
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Support for Outbound Sales and Marketing – Supporting the sales and marketing team in the marketing of Brand Vista. This may involve managing social media, organising events or creating content
You must be:
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Passionate about brands and business, commercially savvy and aware
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Excellent at time management
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Able to juggle many projects at once and be exceptional at prioritising
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Inquisitively minded and aware of what’s going on in the world
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Brilliant at logistics, especially organising research, meetings and travel
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Able to motivate self and others around you
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Comfortable work on your own initiative and flexible about what role you’ll play in a team
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Above average in your knowledge of PowerPoint so you can create outstanding presentations
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Competent on Word and Excel
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Confident in dealing with people at all levels of business, internally and externally
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Able to switch between creative and organised behaviours
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Hungry for new experiences and keen to get stuck in
It would be nice if you have:
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Some design, creative or videography stills – or an eye for it and the desire to learn how to bring another level of creativity to the role
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Interest or experience in running company social media accounts
You will get:
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The opportunity to work on a wide range of exciting, successful and world-famous brands such as LEGOLAND, Alton Towers, Aintree, Madame Tussauds, ASDA, SEA LIFE, Pfizer, Gala Bingo, Mitchells & Butlers, The Jockey Club and David Lloyd clubs
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A great and thorough insight into the world of brands and customer experience
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Exposure to very senior clients of highly successful organisations
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The opportunity to contribute towards the growth of the company and its direction
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To work with a friendly, passionate and driven team in city centre Manchester
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A salary of c £20k p/a
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27 days annual holiday plus bank holidays
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Free breakfast, soft drinks, crisps and snacks
This job is based in Manchester city centre, the hours will be 9:00am – 5:30pm and the dress is smart casual (jeans and trainers are standard in our office). There may be some national travel involved.
Whilst the job will be quite varied, here’s a taster of what a week might look like for you:
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To Apply
As well as your CV, please send us a one-page critique of a business that you think would benefit from a brand aligned customer experience. What do they need help with, and how could Brand Vista’s approach benefit them?
Please send all CVs and critiques to holly.grundy@brand-vista.com (don’t worry if you get an out of office message).
If this role is not quite right for you, we're also looking for a Senior Market Research Executive.