Job Title: Brand Executive

Location: Manchester / Hybrid working option

Terms: Full Time

About Us

If brands that don’t keep their promises drive you mad, and you’re bursting with ideas of how to help them to develop a truly inspirational customer experience, then read on and get in touch if you’d like to join the Brand Vista team…

Brand Vista is looking for a talented, enthusiastic individual with an interest in brands to provide support to their team of Strategists and Directors. With never a dull moment, the position will encompass office management, data management, logistics, planning, research and write-ups – there is also some scope for creative thinking and doing, if this is something you are interested in.

About the Role

Project Planning and Logistics: Making sure that all elements of a project run smoothly. Being one step ahead and foreseeing things that need to be done, from booking meeting rooms to planning international research projects.

Research: Carrying out desk research into industries and companies to provide some background information for projects and pitches. Occasionally listening to and typing up research tapes from the focus groups and interviews we do. Helping to analyse and interpret information.

Creative Work and Write-ups: gathering and creating stimulus for workshops and focus groups, writing up consolidations and creating beautiful presentations on PowerPoint. Thinking about projects and tasks with a fresh perspective and looking to go beyond the obvious.

Office-Based Support: Supporting Strategists and fellow Execs with general office tasks such as taking minutes in meetings, photocopying, laminating, binding, printing and preparing stimulus packs for workshops and focus groups. Ensuring the office runs smoothly by ordering groceries (like drinks and snacks), keeping the stationary cupboard stocked, ensuring everything is tidy and managing the credit card statements, phone contracts and subscriptions.

Skills Requirements

  • Passionate about brands and business, commercially savvy and aware
  • Excellent at time management
  • Able to juggle many projects at once and be exceptional at prioritising
  • Have good attention to detail
  • Brilliant at logistics, especially organising research, meetings and travel
  • Able to motivate self and others around you
  • Comfortable to work on your own initiative and flexible about what role you’ll play in a team
  • Confident with technology and software including above average knowledge of PowerPoint so you can create outstanding presentations, competent on Word and Excel and tech savvy enough to deal with different website platforms
  • Confident in dealing with people at all levels of business, internally and externally
  • Able to switch between creative and organised behaviours
  • Inquisitively minded, aware of what’s going on in the world and hungry for new experiences

It would be nice if you have:

  • Experience of on-line sharing platforms
  • Some design, creative or videography stills – or an eye for it and the desire to learn how to bring another level of creativity to the role
  • Interest or experience in running company social media accounts

You’ll Get

  • The opportunity to work across a variety of leisure and hospitality sectors, working with exciting, successful and world-famous brands
  • A great and thorough insight into the world of brands and customer experience
  • Opportunity to travel both in the UK and internationally.
  • Opportunity for training
  • Exposure to very senior clients of highly successful organisations
  • The opportunity to contribute towards the growth of the company and its direction.
  • To work with a friendly, passionate and driven team
  • A competitive salary
  • 22 days holiday + your birthday + 3 days between Christmas and New Year – 26 in total. Additional day after 3, 6, 9, 12 years of service.

Additional Benefits

  • 5% employer pension contribution. Employee contributions administered by salary sacrifice.
  • Personal accident: 3x salary paid out to named dependents in the event of accidental death
  • Salary sacrifice schemes: electric car and cycle to work.
  • Annual season ticket loan.
  • £100 per month to spend on wellbeing.
  • £100 per year to spend on books or courses that you need to help with your job.
  • £1,234 bonus for referring a new employee with at least 2 years’ experience. Paid when they pass their probation.
  • 1 eye test per year paid for by the company.

Here’s an example of a typical week:

Monday

  • Producing packs for a pharmaceutical project team’s session by creating and producing stimulus, printing and organising the packs. Sending the packs to the client project team and making sure that everyone has what they need.
  • Taking and circulating minutes from the Monday morning meeting.

Tuesday

  • Prepping stimulus and packing cases for a Strategist who is leading an innovation workshop. Ensuring they have all that they need and that all the stimulus is clearly labelled.
  • Picking up lunch for a client meeting.
  • Organising travel for two Strategists to China and Japan. Ensuring the flight times suit them, the hotel is suitable, they know where they are going when they get there, and that all ground arrangements are seamless. Checking in with our Asian contacts to ensure recruitment for respondents is on track.

Wednesday

  • Checking/chasing arrangement of theme park customer recruitment (for focus groups), ensuring that the recruiter has all the info they need and can start recruiting.
  • Tidying up a PowerPoint proposal for a new client job that one of the Directors has written, making it look, fresh, exciting and a good visual representation of Brand Vista.
  • Checking the stationery and making an order for more paper. Making a list of groceries that are low so you can order some more for next Monday’s client meeting.

Thursday

  • Checking in with recruiters about the theme park focus group recruits and ensuring that everything is as it should be. Booking any venues or meeting rooms required to conduct the focus groups.
  • Formatting and uploading customer experience reviews to the website.
  • Contacting a group of stakeholders for a new art gallery that we are doing a project for and inviting them to attend a workshop. Arranging a venue and speaking to an Aligner about stimulus they need for the workshop.

Friday

  • Trawling through, industry magazines, blogs, newspapers for interesting stories on branding, Customer Alignment or any of our clients’ industries.
  • Bringing a client debrief presentation to life, following on from a research project where the strategists have been testing the client’s current brand standing.
  • Tidying the office ready for the client visit on Monday. Ensuring all confidential information has been put away and the office reflects our brand.

Whilst the job is based in Manchester city centre the team currently works from home as suits them, coming into the office most Mondays plus other days for collaborative work.

The job will involve regular national travel with the opportunity for some international travel.

The standard hours will be 9.00am – 5:30pm however we work on a flexible basis valuing output and performance over the time spent at your desk!

To Apply

As well as your CV, please send us a cover letter which detailing:

A brand you like and why
A brand you dislike and why

Please note any applications without a cover letter will not be considered

Contact kate.eggleshaw@brand-vista.com to apply

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