Job Title: Senior Researcher

Location: Manchester / Hybrid working option

Terms: Full Time

About Us

Do you want to conduct research and directly influence the strategy and customer and colleague experience of clients, such as Alton Towers, Guinness World Records, Greene King, and David Lloyd?

Do you want to be responsible for sharing ground-breaking insights with senior clients, seeing the impact of your research on their business?

Brand Vista is a strategic brand consultancy that specialises in customer and employee experience. We help companies define and align their experience, ensuring everything is founded in research and insight

About the Role

Designing, organising and conducting qualitative and quantitative research projects: including large scale international projects, that get under the skin of consumer motivation from start to finish, including presenting to senior clients.

Managing partners: Working and developing relationships with fieldwork agencies and other suppliers

Sharing your knowledge: Working with junior members to develop their skills, sharing your experience with the wider team and using it to push our research offering

Building relationships with clients: Managing day to day interactions with clients, responding to needs and planning the work of project teams, ensuring that the project keeps on track and that the team deliver high quality work.

Winning new work: Supporting the management team on new proposals and clients, helping structure a bespoke methodology and approach

Responsibility: You’ll be given lots of responsibility to make your own decisions and design how the research looks and feels.

Story Telling: Using your analytical skills to dig deep into the data and present this in a succinct, insightful and interesting manner that has clients on the edge of their seats

Seeing the bigger picture: At Brand Vista our research is strategic. Our reports don’t sit on an Insight Manager’s desk – they are critical for the senior team’s overall strategy. You will see the results of your research and how it fits in to the wider business strategy

Skills Requirements

  • Whilst the role is mixed method, covering both qualitative and quantitative research, it will lean towards qualitative research and we’re looking for someone with a passion and experience across a number of qualitative methodologies (e.g. focus groups, depth interviews, accompanied shops, online communities)
  • Experience conducting market research projects in a commercial setting
  • Evidence of experience in all aspects of the market research processes from set up through to presentation; including competency in questionnaire/discussion guide design, project management, data analysis and interpretation, creation & delivery of presentations based on client objectives
  • Possess strong skills, knowledge and application of market research techniques that are beyond the basics
  • Highly curious and willing to master a broad range of methodologies to solve our clients’ business questions
  • Experience of managing multiple projects at once
  • Ability to work as part of a team as well as independently motivated
  • Excellent organisation & communication skills
  • Attention to detail is crucial
  • Confidence and experience at presenting research finding to clients in a dynamic and clearly understood manner (virtually and in person)
  • Ability to lead and deliver multi-country research assignments with minimal supervision. It is expected that you will independently lead some client engagements, whilst for others, you may be working with a director or Head of Research

You’ll Get

  • The opportunity to work across a variety of leisure and hospitality sectors, working with exciting, successful and world-famous brands
  • A great and thorough insight into the world of brands and customer experience
  • Opportunity to travel both in the UK and internationally.
  • Opportunity for training
  • Exposure to very senior clients of highly successful organisations
  • The opportunity to contribute towards the growth of the company and its direction.
  • To work with a friendly, passionate and driven team
  • A competitive salary
  • 22 days holiday + your birthday + 3 days between Christmas and New Year – 26 in total. Additional day after 3, 6, 9, 12 years of service.

Additional Benefits

  • 5% employer pension contribution. Employee contributions administered by salary sacrifice.
  • Personal accident: 3x salary paid out to named dependents in the event of accidental death
  • Salary sacrifice schemes: electric car and cycle to work.
  • Annual season ticket loan.
  • £100 per month to spend on wellbeing.
  • £100 per year to spend on books or courses that you need to help with your job.
  • £1,234 bonus for referring a new employee with at least 2 years’ experience. Paid when they pass their probation.
  • 1 eye test per year paid for by the company.

Whilst the job is based in Manchester city centre the team currently works from home as suits them, coming into the office most Mondays plus other days for collaborative work.

The job will involve regular national travel with the opportunity for some international travel.

The standard hours will be 9.00am – 5:30pm however we work on a flexible basis valuing output and performance over the time spent at your desk!

Contact amy.graham@brand-vista.com to apply

Want to talk about your next project?

We’d love to chat

Speak to us today